Recurring Billing is Experiencing Issues with Invoices Not Generating Correctly
Update - We are continuing to investigate this issue.
Sep 12, 2025 - 21:15 UTC
Update - We are still actively investigating this issue.
Sep 11, 2025 - 15:28 UTC
Investigating - Some databases are currently experiencing an issue where invoices are not generating as expected and/or the month advances forward without the invoice, or multiple recurring invoices are being generated. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

Please email: support@fieldroutes.com if you are experiencing this issue or have any additional questions.

Next Update: 9/11/25 - 9am CST
Sep 10, 2025 - 20:59 UTC
Uptime over the past 90 days. View historical uptime.
FieldRoutes Degraded Performance
90 days ago
100.0 % uptime
Today
FieldRoutes Web Operational
90 days ago
100.0 % uptime
Today
Customer Communication - Email Operational
Customer Communication - SMS Operational
Customer Communication - Snail Mail Operational
Customer Communication - Phone Operational
Payments Operational
Optimization Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Degraded Performance
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
PestRoutes Tech (iOS) Operational
90 days ago
100.0 % uptime
Today
PestRoutes Sales (iOS) Operational
90 days ago
100.0 % uptime
Today
PestRoutes Tech (Android) Operational
90 days ago
100.0 % uptime
Today
PestRoutes Sales (Android) Operational
90 days ago
100.0 % uptime
Today
FieldRoutes Mobile Operational
90 days ago
100.0 % uptime
Today
FieldPortals Operational
90 days ago
100.0 % uptime
Today
Sales & Marketing Operational
Compass Operational
BookMy.pro Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Unresolved incident: Recurring Billing is Experiencing Issues with Invoices Not Generating Correctly.

Sep 11, 2025
Sep 10, 2025
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Fraud Advisory: Scammers Impersonating “FieldRoutes Merchant Services”
Resolved - Although FieldRoutes cannot confirm that this issue is fully resolved, the immediate threat over the long holiday weekend has passed. If you are contacted, do not share any information, click on suspicious links, or open attachments. End the call right away and report the attempt to FieldRoutes Support at paymentsupport@fieldroutes.com or (833) 768-8371.
Sep 2, 19:27 UTC
Identified - We’ve received reports of scammers impersonating “FieldRoutes Merchant Services.” They are contacting users by phone and requesting sensitive information or documents via email, often under the false claim that a credit is owed. FieldRoutes and our trusted partners will never request financial documents, login credentials, social security numbers, or bank account details through unsolicited calls or emails.

If you are contacted, do not provide information, click suspicious links, or open attachments. End the call immediately and report the attempt to FieldRoutes Support at paymentsupport@fieldroutes.com or (833) 768-8371.
Aug 29, 17:18 UTC
Sep 1, 2025

No incidents reported.

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