All Systems Operational

FieldRoutes Operational
90 days ago
99.89 % uptime
Today
FieldRoutes Web Operational
90 days ago
99.67 % uptime
Today
Customer Communication - Email Operational
Customer Communication - SMS Operational
Customer Communication - Snail Mail Operational
Customer Communication - Phone Operational
Payments Operational
Optimization Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
PestRoutes Tech (iOS) Operational
90 days ago
100.0 % uptime
Today
PestRoutes Sales (iOS) Operational
90 days ago
100.0 % uptime
Today
PestRoutes Tech (Android) Operational
90 days ago
100.0 % uptime
Today
PestRoutes Sales (Android) Operational
90 days ago
100.0 % uptime
Today
FieldRoutes Mobile Operational
90 days ago
100.0 % uptime
Today
FieldPortals Operational
90 days ago
100.0 % uptime
Today
Sales & Marketing Operational
Compass Operational
BookMy.pro Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This issue has been resolved, and emails sent moving forward are being updated with their correct statuses. We are working with our email provider to determine if the emails that currently say 'processing' can be updated, but we also wanted to reiterate that this issue did not impact whether emails were actually delivered.
Oct 30, 18:03 UTC
Update - Our team is still working to identify why the status is not being updated.
Oct 29, 21:04 UTC
Investigating - Emails sent from the system all show a status of 'Processing' so it is difficult for users to know whether emails are being delivered. We have confirmed that this is not impacting whether emails are being delivered to their recipients. Our team is actively working to identify why the status is not being updated.

Next update: 4:00pm CDT

Oct 29, 19:04 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - The issue has been fully resolved, and all services are now operating normally. We appreciate your patience while AWS restored full functionality. If you need further assistance, please reach out to support at support@fieldroutes.com.
Oct 21, 13:13 UTC
Monitoring - Customers may be experiencing interruptions in service due to issues with several cloud providers particularly with DNS. We have reached out to these providers and they have assured us that services are recovering and their services are restoring to normal operating levels. We are monitoring the situation and will share updates as they become available.
Oct 20, 14:03 UTC